ServiceNow Specialist

Hiring for A Reputed IT Company - Presence in more than 100 Counties

From 9 to 13 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

  • Participate in the full software development life cycle: Analysis, Design, Coding, Testing, Training, and Operational Support and development of ServiceNow.
  • Complete development, configuration and workflow administration to support business processes in the platform.
  • Provides analysis of problems while working toward solutions to technical issues.
  • Uses scripting tools and ServiceNow functionality, create script to automate routine tasks being done in ServiceNow.
  • Configuration/Customization of the ServiceNow system including workflows.
  • Provide general support, administration and maintenance of the ServiceNow platform, including ITSM, ITFM and other ServiceNow applications.
  • Management of platform life-cycle.
  • Monitor and administer ServiceNow Discovery processes in support of software asset management and configuration management.
  • Perform user account administration and governance, including group maintenance, user roles and process user license tracking, and monitoring of single-sign on providers.
  • Develop custom reports for end-users that require assistance with report creation.
  • Provide backup to other team members, as needed, for activities such as CMDB administration, system upgrade and patching, regression testing and releasing of new applications.
  • Programming experience with server-side and client-side JavaScript, Ajax, JSON and XML, preferably within ServiceNow (business rules, script includes, client scripts, transform map scripts, etc.)
  • Advanced ServiceNow skills such as workflow development and custom application development is nice to have.
  • Certified ServiceNow System Administrator, Certified Implementation Specialist or Certified ServiceNow Application Developer.
  • Functional knowledge of ITSM processes and best practices.
  • Experience with other ITSM solutions such as Remedy, Salesforce etc. ITIL v3 Foundation certification or beyond.
  • Experience administering Okta and Active Directory for user administration and authentication.
  • Familiar with web services integrations using SOAP and REST.
  • Proven problem solving and troubleshooting abilities using strong analytical skills and creative thinking.
  • Works directly with IT Management to align ServiceNow with IT organization strategy.

Role:Software Development - Other

Salary: Not Disclosed by Recruiter

Industry:IT Services & Consulting

Functional Area:Engineering - Software

Role Category:Software Development

Employment Type:Full Time, Permanent

Key Skills
Skills highlighted with ‘‘ are preferred keyskills

Education

UG:Any Graduate

Company Profile

E-Solutions IT Services Pvt Ltd

A Reputed IT Company - Presence in more than 100 Counties

Company Info
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Contact Company:E-Solutions IT Services Pvt Ltd

Address:Noida

Reference Id:SNOW_CEN